Dark Tools Inc. ("Darktools", "we", "us") respects your privacy. This policy explains what personal information we collect through this site — chiefly the feedback form — why we collect it, how we handle it, and the choices and rights you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where it applies, Quebec's Law 25.
When you use the feedback form, we collect only what you choose to enter:
When any page loads, our hosting provider also automatically processes limited technical data — such as your IP address, browser type, and the date and time of the request — as part of delivering and securing the site. We do not use analytics, advertising, or third-party tracking.
We collect this information for one purpose: so the Darktools team can read your feedback and act on it. By filling in the form, ticking the consent box, and submitting, you consent to our storing and reviewing your submission for that purpose. You don't have to give your feedback — it's voluntary — and you can withdraw your consent afterward (see Your rights below).
Please don't include other people's personal information in your message.
Feedback is reviewed internally by the Darktools team only. It is not posted publicly or shown to other visitors, and we do not sell, rent, or trade personal information. We share it only with the service providers that host this tool and its database (below), and only so they can run the service on our behalf, or where we are required to by law.
This tool is hosted on Vercel and stores feedback in a Neon database. These providers may store or process data on servers located in the United States or other countries outside Canada. While it is in another country, your information may be accessible to that country's courts, law-enforcement, and regulatory authorities under that country's laws. We use reputable providers and rely on them to protect the information they hold for us.
We keep feedback for as long as we need it to address the matter and for our internal records — up to about 24 months — and then delete it, unless it relates to an ongoing issue or we are required to keep it longer. You can ask us to delete your submission sooner.
We keep this to a minimum:
We use no analytics, advertising, or cross-site tracking cookies, so there is nothing to consent to beyond the notice on the form itself.
Under PIPEDA — and, if you are in Quebec, under Law 25 — you may:
To exercise any of these, email us at web@darktools.ca. We will respond within the time the law requires. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada, or, in Quebec, the Commission d'accès à l'information du Québec.
The private tools are password-protected and submissions are sent over an encrypted (HTTPS) connection. No method of transmission or storage is completely secure, but we take reasonable steps to protect the information we hold.
This site is a business tool and is not directed at children. We do not knowingly collect personal information from children.
We may update this policy from time to time. When we do, we'll change the "Last updated" date above. Material changes will be reflected here.
The person responsible for the protection of personal information at Darktools is Glenn Boccini. Questions about this policy or your personal information can be sent to web@darktools.ca.